Why Buffalo Communications?

Experience, Quality, & Expertise

VoIP is not just another LAN application. Voice communications are critical to any business- both internally and externally to your customers and partners. When selecting an integrator, carefully examine expertise and track record. Every VoIP installation is unique. Consider how much of the integrator's business is geared toward VoIP and networking. Do they offer a range of products and solutions for different needs, price points, and are the solutions complete? How qualified are the staff and are they experienced and certified on the appropriate products- not generally but specifically those working on your project. What about customer service after implementation? Look at customer service and technical support capability and availability. Check the integrator's references of customers with similar equipment. Demand the best.

A Good Match?

Consider how appropriate the integrator matches your organization in terms of size and capability. Is your company too small to warrant attention from your integrator or vendor? Do you fit the integrator's target profile in terms of size and location?

Education

VoIP is maturing, but is far from a mature technology. Your integrator should be up to speed on all the issues surrounding convergence. VoIP's impact to your voice and data communications can be significant (good or bad). Use your integrator to understand the risks and the benefits (technical, organizational, legal, and financial).

Cost

A VoIP implementation can offer a significant return on investment- both tactically and strategically. Understand the risks and benefits of the equipment and solution. It is easy to get sucked into the technology, but your integrator should be focused on Results. Buffalo Communications will match your organizational needs and limits with the appropriate solution that will make financial sense (or it won't be recommended).

So Buffalo Communications is right for design, what about implementation?

Implementation

Buffalo Communications offers complete solutions including implementation. Though some may prefer to implement with internal resources. Buffalo Communications can assist internal teams as little or as much as you prefer. Before implementing internally, consider the following:

Politics

In many organizations the voice communications and data communications are managed by separate teams using separate vendors, separate tools, separate wiring, and sometimes even separate closets. Even where single teams support both, it is often with different people. Buffalo Communications can assist with bridging these teams with a common objective, toolset, and vocabulary.

Time

Does your staff have the time to learn, evaluate and implement VoIP solutions? Buffalo Communications staff do this all day, everyday. When we are not implementing systems, we are testing them in our own labs, researching them via trade publications and events, and training on the newest versions and products. We are constantly evaluating other products and talking to customers and users about their Results.

Technical

Buffalo Communications has specialized skills in VoIP and advanced networking. Convergence is not just another application. It has unique (often conflicting) characteristics in traffic management, provisioning, latency, power, performance, and security. Perhaps you feel your internal group needs these skills; Buffalo Communications can assist with obtaining this expertise by determining what skills your team currently have and which are they lacking.