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VoIP Phone Systems

Asterisk features include:

Buffalo Asterisk Implementation Features

SV Std

SV Pro

Extensions

 

 

Unlimited Extensions

IP Phone / ATA extensions

Analog phone extensions

Call queue extensions

Virtual Extensions

IVRs

Extension Templates

Control permissions for each extension

3,4,5 digit extensions

Extension Groups

Call Control

 

 

Hold

Assisted Transfer

Blind Transfer

Call Parking

Do Not Disturb

Send Calls

Directed Pickup

Voicemail

 

 

Flexible Voicemail Access

Voicemail to your Email Inbox

Automatic Mailbox Creation

Voicemail Blast Groups

Custom Message Notification

Call Queues

 

 

Unlimited Call Queues

In Queue Call Routing

Route when a queue caller presses "0"

Queue Caller Timeout

Queue Member Circuit Limit

Route when max queue length reached

Route when no members logged in

Custom Music on Hold per Queue

Invisible Queues

Members Never Busy

Announce Position in Queue

Announce Estimated Hold Time

Announcement Frequency Control

Log-in queue members

Permanent queue members

Real Time Queue Status

Historical Queue Logs

Historical Queue Statistics

Advanced Queue Charts

Acknowledge Call

Auto Log Off

One-touch Log in/Log off

Queue Member Presence

Agent only extensions

Ring All

Round Robin

Fewest Calls

Least Recently Called

Random

Conferencing

 

 

Simple Conference Room

Meet Me Conference Center

Listen Only Conference Calls

Conference via handset

Paging and Intercom

 

 

2-way Intercom

1-way Paging

Overhead Paging

Direct Paging and Intercom

Music On Hold

 

 

Custom Music on Hold

Music on Hold included

Queue specific Music on Hold

IVR

 

 

Play Sound

Record Sound

Play Recorded Sound

Email Recorded Sound

Record Digits

Say Digits/Letters

Say a number

Say date/time

Dial Extension

Send to voicemail

Send to external number

Go to another IVR menu

Send call values to a URL

Gate Keeper

Conditional Clause

Time Based Clause

Change Language

Alter Caller ID

IVR Option Settings

Online Tools

 

 

Users Tool Suite

Administrators Tool Suite

Switchboard (Operator Console)

Recording & Monitoring

 

 

Call Recording

Call Monitoring

Voice & Data Integration

 

 

Call Creation API

Call Event Notification API

Outlook Integration

Firedialer

Screen Pops

Custom Sound Recordings

 

 

Sound Manager

Record same sound in multiple languages

Switchvox comes with over 300 sounds

More Features

 

 

Dial By Name Directory

Custom Time Frames

Upgradeable Hardware

Advanced Diagnostics

IP Phone Diagnostic Tool

VOIP Provider Diagnostic Tool

International analog line support

Compatible with POTS/PSTN analog, voice T1/E1, SIP and IAX trunks

 

 


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